Before You Order:
Ask us anything at all: firstname.lastname@example.org. We may be out on a hike, but hey, we take water breaks too and we'd be happy to tap out a quick answer or two to help you through the process.
We accept Visa, MasterCard, American Express, Discover and PayPal.
Items ship either on the day that you order or the day after. If you would like to cancel an order it must be before the item has shipped. You will be responsible for the shipping costs to return the item if the item has already been sent to you. By that time, you might have decided you want it after all. Problem solved.
If you're not satisfied with your purchase, please return it within 30 days for a full refund. If you're lucky enough to nab the one defective product we (might) ship this year, please contact the manufacturer about a refund. If you have any questions about this please email email@example.com, we'd be more than happy to lend you a hand.